Privacy Policy

Effective Date: May 22, 2025

O Spa is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or receive services at our spa.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: such as your name, email address, phone number, and mailing address.

  • Appointment Details: including services booked, preferred staff, and service history.

  • Health & Wellness Information: relevant details you voluntarily share with us to help tailor treatments (e.g., allergies, skin conditions).

  • Payment Information: processed securely through third-party platforms. We do not store your full credit card details.

  • Website Usage Data: such as IP address, browser type, and pages visited, collected via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Personalize treatments and product recommendations

  • Communicate with you about bookings, updates, and promotional offers

  • Improve our website and customer experience

  • Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell or rent your personal information. We may share it with:

  • Trusted service providers (e.g., booking platforms or payment processors) who help operate our business

  • Legal authorities when required to comply with applicable laws

All third-party partners are required to protect your information and only use it for the purposes we authorize.

4. Your Choices

You can:

  • Opt out of marketing emails at any time by clicking the “unsubscribe” link

  • Request access to, correction of, or deletion of your personal data by contacting us directly

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure through physical, technical, and administrative safeguards.

6. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of those websites. We encourage you to review their policies before sharing information.

7. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the effective date at the top of the page. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

O Spa
[Insert Email Address]
[Insert Phone Number]
[Insert Physical Address]